Where We Ship for Free
Within this policy framework, all orders in the United States receive free standard delivery, while Dash ships only to addresses within the United States, and this rule governs the applicable process.
Estimated Delivery Schedule
For customer clarity, the post-shipment estimate is 4-6 business days rather than a guarantee because external carrier conditions may intervene; in the same context, allow 1-2 business days for normal processing before dispatch, which is the stated customer standard.
Help With a Shipment
For fair and consistent treatment, report a tracking exception, damage, defect, shortage, or wrong item to Dash promptly; customers are not charged approved return shipping when the issue concerns delivery quality or fulfillment accuracy, which is the stated customer standard.
Tracking Information and Address Changes
For a transparent customer experience, address details should be checked at checkout, and later corrections remain subject to the order's fulfillment status, while customers receive trackable shipment details once the carrier has the order.
Merchant Information
Business name: Dash
Trade name: Dash
Email: Support@bydask.shop
Phone: 5756215535
Physical address: 520 Forest View Rd, Rogersville, Missouri, 65742, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)